What Information We Hold and Why
When you register, we collect your name, email address, mobile number, and the account credentials you create. When you fund your account through JazzCash, Easypaisa, or Raast, we record the transaction reference, amount, and timestamp — enough to verify the payment cleared and credit your wallet
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correctly. We do not store your mobile wallet PIN or full payment credentials on our servers; those stay with the payment provider. We also collect device identifiers, IP address, and session activity logs for account security and fraud prevention. Cookies track your session state so you
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stay logged in while you move between the lobby and the cashier. Where local law and eligible-region requirements apply, we may be asked to retain identity verification records for a defined period; we comply with those obligations and delete data once retention periods expire. You can
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request a copy of everything we hold on your account by writing to our support team — details are in the Contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.